FAQS

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to fchygs@gmail.com.

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Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

We offer a 7-12 day delivery service through USPS for $5.96. Capri & Cool products are always carefully packaged to ensure they are not damaged during transit.

We offer refunds and returns within 14 days of order delivery.

A Capri & Cool typically lasts for about 1 hour when burned for approximately 5 minutes.

Capri & Cool uses pure natural ingredients. All ingredients used are professionally dosed and undergo extensive quality control from our trusted suppliers.

Capri & Cool is environmentally friendly and safe for use by all individuals, including pregnant women and babies.